Desolate, yet all undaunted

There are days when I feel like a balm in Gilead and then there are days when I feel like a band-aid on a diabetic foot. On days like those, when my best intentions butt up against the machinery of social injustice like a very small recalcitrant cog in a very large and impersonal wheel, on those days I dream a little dream about the kind of system I want to work in, and the kind of care I want my patients to receive.

In my dream, healthcare is widely acknowledged as a fundamental right. Instead of flexing their defense budgets, countries flex their high life expectancy and superb quality of life. Within governments across the world, health and wellness ministries get the lion’s share of resources because without them people would literally die. This includes ministries responsible for food, housing, water and electricity so that people can eat with clean hands in safe dwellings and store food in healthy ways.

In my dream, we preach and practice the bio-psycho-social model of health by recruiting and training a large cadre of mental health and social health professionals, alongside nurses, doctors and pharmacists. Mental health isn’t stigmatized, it’s a routine part of formal education (along with gender and cultural studies) from the kindergarten level onward.

In my dream, no one struggles to pay for healthcare because there’s no such thing as ‘payment’ for a service that is essential to human well-being. Healthcare providers are treated with dignity and respect by their employers, who understand the traumatizing nature of the work they do and encourage them to take care of their own health. This way they do not fantasize about migrating with their expertise to work in more lucrative environments. We retain enough healthcare providers of various disciplines so there are no long waits for non-urgent care. We have enough equipment and people to maintain the equipment because management no longer believes in quick fixes and ignoring a problem until someone else has to deal with it.

Patients can wake up at a sensible hour and easily travel to their nearest health facility, because it is always less than an hour away. They can visit their provider, do their investigations and fill their prescriptions on the same day. Language interpreters are available, bathrooms are gender-inclusive and all facilities are accessible for persons with disabilities.

Because providers take the time to explain complex treatment regimens with patience and empathy, patients take an active role in their healthcare and don’t only worry about their health when they get sick. Because there is close communication between primary and secondary healthcare providers, treatment interventions are oriented around the patient, their family and community, instead of a rigid hierarchy. We change our model of medical education to prioritize prevention, primary care and public health instead of obscure diagnoses and competitive sub-specializations, recognizing that these are necessary things but the vast majority of medical graduates will not become pediatric neuro-oncologists.

I dream a dream where even in the tiniest clinic in the furthest district beyond the last streetlight a midwife or a health inspector or a community aide has the power to change a system that perpetuates the very conditions we try so hard to treat. Instead of feeling like a useless band-aid, doomed to watch the wound fester and never heal, I hope we can reach for the idea that there is a better way.

When we feel like things can change,
we might actually
try
to
change
them.

And then, who knows what might happen? This is the part where I always wake up, shake the sleep from my eyes and get back in the arena to fight. Another day of being balm and band-aid, the believer and the battle cry. Another day to dream and press on, to make the dream come true.

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Featured Photo credit: Luis Villasmil on Unsplash

Why Hanover

From time to time I get quizzical looks when I tell people that I work in primary care (aka clinic) in Hanover, one of Jamaica’s most rural parishes. The eyebrows climb even higher when I further explain that no, I don’t have a private office somewhere.

Fellow doctors wonder how I survive on the salary (and compared to my hospital colleagues it is meagre). Patients who connect with me are disappointed that I only work in hot, overcrowded government facilities and not some low-traffic office with an air-conditioned waiting room. Would-be mentors are perhaps bemused by my preference for this rural space that offers little in the way of career advancement.

But I continue to choose Hanover year after year, even though my feet itch with wanderlust and three years is the longest time I’ve stayed in one place since high school.

But why?

Well, the parish is beautiful. Lucea overlooks a picturesque bay of rolling blue sea. Cascade overlooks lush green hills of swaying bamboo. For almost the entire length of the highway that passes through Hanover the sea is a few scant feet away from the road, replete with stunning sunsets and the cool calm breeze of true island living. But that isn’t it.

I stay in Hanover because I believe there is so much good I can do here.

Whether it’s running the parish’s first treatment clinic for persons living with HIV, or saying yes to every single patient that turns up at clinic in the hills no matter how full we already are, or spending the extra time to listen to an old man reminisce about his favourite son – there is so much good I have done, and so much that I can still do.

Clinics have a bad rap among patients. Somehow people developed the idea that hospital doctors are better (this is laughable because Hanover is so tiny that the same clinic doctors often also work at the hospital) and that clinics are not worth their time. But in the time that I’ve been working in Hanover (did I mention it’s been three years?) I’ve been so lucky to work alongside doctors and nurses who care passionately about the overall well-being of their patients, not only about their blood pressure or HbA1c.

The magic of primary care is really how one doctor or one nurse or one community health aide can make a dramatic difference in the outcome of a person’s health. The beauty and the privilege of my job is watching people not just improve their condition, but thrive with care and support.

The fulfillment that I get from my daily work reminds me why people look at medicine as a calling and not just a job. And while I won’t always work at the level of individual patient care, the purpose of my duties will always remain the same: to bring quality healthcare to the people who truly need it. They say you never forget your first love; and wherever I work in the world whether elsewhere in Jamaica or further abroad it is and always will be Hanover that has my heart.